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AI Agents & Process automation

intelligent automation for real efficiency

Less manual work, more time for the essentials.

Your business processes repeat themselves every day: sorting emails, entering data into various systems, forwarding inquiries, creating reports. This is important – but damn time-consuming. This is where AI agents and intelligent automation come into play. They take care of the recurring tasks so your team can focus on creating real value. Modern workflow platforms like n8n and Make, combined with AI intelligence, create processes that truly understand what they are doing.

What is process automation – and why do you need it?

Process automation is intelligent division of labor. Repetitive, rule-based tasks are delegated to systems that are available 24/7 and don't make mistakes. This isn't magic - it's business magic.

Small and medium-sized companies that do not have the resources for a large automation project, but gain even more from efficiency, particularly benefit. High-frequency automation often pays for itself after just a few months - if it is properly tailored to your requirements.

What you get

Process analysis & Audit

We're looking over your shoulder. Which tasks take the most time? Where do most errors occur? Which processes are ripe for automation? This isn't superficial - we understand your real business.

Workflow Design & Conception

Together with you, we will record how the automated process should work. Decision points, fallbacks, error handling - everything thought through. Before code is written, we know exactly where we are going.

Technical implementation with n8n & Make

We work with the best platforms. n8n (open source, self-hosted) for full control. Make (cloud-based) for quick deployments. The right platform depends on your specific needs.

AI integration for intelligent automation

Normal workflows are great - but we combine them with modern AI models so that your workflows are not only automated, but can also make intelligent decisions. This is the next level.

Testing, Validation & Go Live

Before everything goes live, we test thoroughly. What happens with edge cases? How does the system react to errors? We optimize until everything works.

Documentation & Handover

You will receive complete documentation. What is what? How do you define a new workflow trigger? How do you troubleshoot when something doesn't work? No black boxes.

Ongoing support & Optimization

After the go-live, we observe how the automation performs, analyze errors and continuously optimize. This is not “set and forget” – this is real partnership.

Our process

  1. 1. Phase

    Analysis & Use case definition

    We identify the processes with the greatest automation potential and clarify what is really possible.

  2. 2. Phase

    Conception & Architecture

    We design the workflow architecture. Which systems do we connect? What decision logic is needed?

  3. 3. Phase

    Development & Integration

    We build the workflows in n8n or Make. Integration with your existing systems, clean code, maintainable for the future.

  4. 4. Phase

    Testing & Rollout

    Thorough testing ensures that the workflow also works under load and with edge cases.

  5. 5. Phase

    Monitoring & Optimization

    We continuously monitor after the launch. Are the workflows running quickly? Are there any errors? How do we continue to optimize?

Who is this ideal for?

Customer Management & Sales

New leads are automatically created in the CRM, qualified and forwarded to the right team. Intelligent routing saves you hours per week.

HR & Administration

From vacation requests to onboarding documentation – a lot can be automated. Less manual work, fewer errors, faster processes.

Data flow & Reporting

Information flows automatically from one system to another - without manual entries. Automatic reports without anyone having to compile data every day.

E-Commerce & Logistics

Orders, notifications, inventory – intelligently coordinated. Automatic processes that scale your business without having to hire proportionally more people.

How much does it cost?

Small automations (simple workflows)

2,000-5,000 EUR

For 1-2 well-isolated processes. Quickly implemented, quick wins.

Medium automation (multiple processes with integrations)

5,000-15,000 EUR

For complex workflows with multiple systems, decision logic and error handling.

Large automations (multi-system with AI integration)

15,000+ EUR

For extensive automation strategies with AI agents and complex orchestration.

Ongoing support

300-1,000 EUR/month

Monitoring, updates, optimization, new workflow requests.

Why digitalists?

Project Manager = Developer

The guy who understands your business is also the guy who builds the workflow. This avoids misunderstandings and ensures that we really solve your problems.

Individual concepts

No templates. We build workflows that fit your processes exactly. Not the other way around.

Everything from a single source

Analysis, design, development, integration, optimization – everything comes from us. No coordination problems between different providers.

Experience since 2018

We have done many automation projects. We know what works, where the pitfalls are, and how to build robustly.

FAQs

Frequently asked questions about AI agents & Process automation.

Doesn't automation cost more than we save?

It depends. For high-frequency processes, automation often pays off after just a few months. We'll calculate this with you in advance - honestly, not sugar-coated.

What if automation fails?

Properly planned automations have fallbacks and error handling. And if something goes wrong, we notice it immediately and can intervene. That's why we continually monitor.

Isn't this too complicated for small businesses?

On the contrary – small companies in particular benefit the most because resources are scarce. We build solutions that you can easily expand yourself later.

Do you need access to all of our systems?

Only the ones we need to connect for automation. And we do this with modern security standards. Your data is safe.

Request process automation now

If your team spends time on repetitive tasks every day - then it's time to automate. The technology exists, it is stable and reliable. We make them usable for you.

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Who are we?

As a creative digital agency, we develop solutions that not only inspire, but also deliver measurable results – thought and implemented sustainably.

Who have we already been able to work for?

Chamber of Labor
Family park
UNICEF
TU Vienna
Aperol
Campari
Children's Fund
e-dialog
Forest source
Country Lower Austria

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